East Rock Auto Repair Shop

With integrity as our hallmark, East Rock Auto Repair has been providing car maintenance services in Connecticut since 1980.  The auto repair shop was started by Noel Tremblay, who had worked for over forty-five years in the automotive industry for various auto dealerships.  Several years later his son, Paul Tremblay, took an interest in the car maintenance business and began to work on the East Rock Auto service team full-time while completing his electrical engineering degree.  With Paul’s love of working on cars, it was only natural he would be given the reigns to run the business when his father retired in 1999.

As a family-owned business, East Rock Auto Repair has made a special commitment to treating customers and employees with dignity, hiring only the best technicians, and staying on top of ever-changing technology.  Over the years our pledge has never changed.  We deliver only the needed auto repair and car maintenance services, at a fair price, when promised… and guaranteed.  This assurance to our customers has allowed us to grow and prosper over the years into what we believe to be one of the best auto repair shops in the New Haven, CT, area. 

Complete Car Maintenance Services

East Rock Auto Repair truly offers a one-stop solution for your auto repair and car maintenance needs.  Whether you’re bringing your car or truck in for scheduled maintenance or experiencing a problem with its performance, we have the qualified staff and latest equipment to make sure your vehicle is operating safely and reliably.  We are able to handle every auto repair service or car maintenance you require from troubles with brakes, ignition, exhaust and emissions to problems with electronics. 

We like to make sure our customers make informed decisions when going forward with the repair or maintenance of their car or truck.  When you bring your vehicle into our auto repair shop, we first search three separate databases for pattern failures.  Your technician then expertly analyzes the information and identifies a logical course of action to bring about a successful repair.  Click here for a description of some of the more popular car maintenance services performed at our auto repair shop.

Local Independent Car Repair Shops
Provide Personalized Service

Because independent auto repair shops tend to be small, you get to know the owner, the service manager, and all the technicians.  You won’t get lost in the sea of all the other car owners and vehicles.  In fact, at East Rock Auto Repair you will be able to ask questions directly to the person who is working on your car.  If you are worried a smaller garage won’t know how to fix or maintain your car, you will be pleased to know that our technicians stay current on all the latest information and are privy to the same technical and repair information as dealerships.

Paul Tremblay
President of East Rock Auto
in New Haven CT

Another big difference in our auto repair shop is the fact we don’t waste time and our customer’s dollars performing diagnostics that may lead to nowhere.  As a local car repair shop, we come to know you and your car.  Because of this, we are able to provide you with the personalized service not typically found at lube centers, discount chains and car dealerships.  See the difference a local car repair shop can make.  Call for an appointment today.

Every car serviced by East Rock Auto Repair receives a courtesy inspection that is used to identify any needed vehicle maintenance, future maintenance issues, or safety concerns.  We then present you with a logical course of action, prioritizing the suggested work.  The safety of your vehicle is our primary concern and is placed first on the list of importance followed by any maintenance and non-critical repairs that would need to be done to keep your car or truck running reliability.

Why Trust Your Car to East Rock Auto?

• We are an AAA-approved car repair shop.  In fact, we are the only independent car repair shop with this distinction in New Haven, Connecticut.
• Great service to our customers is proven.  An extensive polling of our customers has yielded a 96% approval rating.
• Your entire customer experience is important to us.  That’s why we only hire qualified, friendly and dedicated people.
• We make sure your vehicle is entrusted to good hands.  Our technicians are ASE Certified and are constantly training to stay current with the auto manufacturer’s ever-changing technology.
• You will feel confident in the work being done on your vehicle.  We take the time to explain any needed car repairs to make sure you are completely satisfied with the work being done.
• Our car repair shop is equipped with the only the best diagnostic tools and equipment.
• We subscribe to many propriety information databases that document case histories and enable us to service and repair your vehicle without any unnecessary delays.
• We love fixing cars and it shows!

Have a question for East Rock Auto Repair Shop? Send it to us from our Contact page.