Posted December 31, 1969 7:00 PM
Honest mechanic at a decent price
I now own my third vehicle ever. I took my second car and now my van to East Rock Auto. I have been a customer since 2002. I have only received courteous, timely, fair service from Paul and his employees. I recommend East Rock Auto to everyone. They have gone out of their way for me again and again, and they help me to prioritize the repairs my older vehicle requires. Paul's experience and reliable service has been a great part about living in New Haven.
These guys are great, I've brought my car in twice and left feeling really good about the service that I was provided. Once was for a squeaky belt, and once was for an oil change. The SKF guys are super transparent, they called me before doing anything and gave me exact estimates on cost and time which I really appreciated. I felt like I know what was going on with my car and I could really trust them.
I have found East Rock Repair not only knowledgeable of all vehicles but extremely understanding of your concern to be prompt and reasonable.
Shuttle service, personable employees, thorough explanation of inspection tests with photos, and corrected all these issues (bent rim, mismatched tires) that other stores failed to correct or made worse!
East Rock Auto is awesome. I've had to get quite a bit of work done on my car over the last two years and they have always been extremely upfront about everything that needs to be done, and the urgency of each issue. You never have to worry about being pressured into getting any repairs you don't need. I can usually get my car in the next day, and they'll have all the work done within a day or two at the most. A great business that I would recommend to anyone.
Excellent service. Professional and courteous all the way.
Excellent service, excellent advice, excellent people: can't recommend East Rock Auto highly enough.
I would like to thank eastRock Auto Pat and his crew for doing a good job with my car both of my cars and thank you so much and I would recommend anyone and everyone to go there thank you
Excellent first experience. Clear explanation of services. Car returned on time. I will return.
Thank you to all of you at East Rock Auto. I had my truck towed to you having never met before. I went thru a extremely difficult two weeks afterwards and you all were so kind. The work done was explained thorougly and printed out. I appreciate your professionalism but most of all, your kindness during a trying time for me. Thank you again.
My experience with East Rock Auto has been great. Starting back in 2005 I started having my service vans worked on there. They are always nice, friendly, and they communicate with you on the needs of your vehicle.
Extremely knowledgeable and courteous staff. Paul and Mike have decades in the business and it shows in the work they do.